At the top of your document lists, an orange banner may appear with a message like:
12 document(s) are not yet in accounting for this period.
That message is a reminder. It counts how many documents from the period selected at the top of the list have not yet been forwarded to your accounting. That way you can see at a glance whether anything is still left to export before you close the month or the quarter.
The banner appears on the Invoices, Credit notes, Expenses and Purchase slips lists.
A document is counted as long as it has not been sent to accounting. That happens in two ways:
As soon as either of those has happened, the document disappears from the count.
These documents are not counted:
💡 Tip: Seeing an unexpectedly high number? Check your period filter first. If it is set to All, historical documents that you processed outside Sage Cloud Demat Invoicing at the time are counted too.
Click Show these documents in the banner. The list then filters immediately on the status Not yet in accounting.
You’ll find that same filter in the status filter at the top of the list, alongside Exported by customer only.
In the list, each document carries a badge:
| Badge | Meaning |
|---|---|
| In accounting | Forwarded to your accountant or to an accounting connection. All good. |
| By customer | Someone downloaded or exported the document themselves, but it did not go to accounting. This still needs follow-up. |
| New | Not exported yet, neither by the customer nor to accounting. |
The distinction between In accounting and By customer is deliberate. A download by the customer says nothing about what ends up in the accounting software.
For more about the various connections, see Which accounting software is compatible?
⚠️ Please note: If you tick the Do not mark documents as exported yet option during the export, those documents keep counting in the banner. That option is meant for test exports, not for your regular month-end close.
If an already sent document is unlocked so it can still be adjusted, its accounting status is reset. The document is then counted again, so you don’t forget to forward the corrected version.
⚠️ Please note: The first version may already be in your accounting software. Check with your accountant before exporting again.
If you’d rather not see the banner, you have two options:
This choice applies only to you, not to your colleagues, and hides the banner on all document lists. You switch it back on in the same place. For more about your personal notifications, see Setting notifications per user.
